![]() ![]() If you use 1.4 GB of data in a month, you'll pay just $14 forĭata. After that, data is free for the rest of your billing Here's how it works:ĭata costs $10 for each GB used, until Bill Protection kicks inĪt a data threshold that depends on the number of people on your Linesīill Protection is a feature built into the Fi Flexible plan With data-only SIM cards at no extra charge. Use your mobile data on tablets and other compatible devices Tethering, full connectivity for select smartwatches, and can Lines for unlimited calls and texts, plus $10/GB for data at On the Flexible plan, you only pay by the GBįor the data you use-down to the cent. ![]() If you use less data or often rely on Wi-Fi, the Flexible planĬan help you save. On us, and can use your mobile data on tablets and otherĬompatible devices with data-only SIM cards at no extra Google One, unlimited high-speed hotspot tethering, fullĬonnectivity for select smartwatches, 6 months of YouTube Premium You also get 100 GB of cloud storage with Unlimited, plus international calls to 50+ destinations, and internationalĭata abroad in 200+ destinations. With 2 lines included, it comes with all the same features as Simply Unlimited Plus is our unlimited plan with extra perks. The US, Canada and Mexico, 5 GB of high-speed hotspot tethering,Īnd full connectivity for select smartwatches at no extra US to other countries, unlimited data, calls, and texts within Simply Unlimited is our unlimited plan for less, at $80/month I called again in the hope I'd find someone more competent and was told Fi Support can't do anything about promotion issues.The cost of Google Fi Wireless depends on which I have no idea why since there was no error. I called in again to see if they could do anything about the promo and another agent attempted to get me to run the browser gamut. Unfortunately the promotion ended within 24 hrs. I was also told to retry the order in 24 hrs, and the promotion would be available till November 2023. We had attempted to order a different color phone on that call so that was not it. Apparently instead of escalating, the agent apparently closed the case and notes said resolution was: there's a limit on ordering two phones per day. They had me run circles with different browsers, in incognito mode, through the Google Fi app on my phone, my phone browser, and another computer. The order wouldn't go through for the third so I tried calling them. They're no longer being supported anyways so we decided to get new phones. We've had some call issues with Pixel 4 and Pixel 4 XL after the last update.Īfter following the tech's directions, one phone just ends calls immediately unless it's restarted and the other is dropping calls often. Whenever they say they will escalate or send a request, I'm later told nothing was escalated or submitted. Whenever they said wait 24 hrs, 48 hrs, 72 hrs, or 168 hrs for an email, there was never a follow up email. Each agent had me on the phone for a few hours and made any problems worse or created new problems. I got a lot of misinformation, pointless steps, or support techs seem to have hands tied to prevent them from helping. Is there a number or email to report support problems? I've tried asking for email or number for a customer service rep, and I'm told there's no such thing. ![]()
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